Quality Policy

Welcome to VEDOKT

Getting the right result is certainly about using the right methods and techniques, but its also in the detail of how projects are planned and executed. It’s about getting things right at every step.
We develop individually tailored quality control systems for each Project for continuous monitoring of the Project work and to track the Project quality, schedules and interviewers progress. From research design to data collection to analysis to presenting the findings each step is thoroughly reviewed from its
completeness to ensure 100% accuracy.

How we ensure quality in data collection and field work-

  • Regular thorough field training procedures for new & as well for experienced interviewers to improve their field interviewing capabilities.
  • All interviewers are thoroughly briefed on each project, mock interviews after every project briefing.
  • Interviewers are supervised and regularly appraised.
  • Supervisors/Field Executives while scrutinizing questionnaires looks for trends, commonalities, consistencies/difference across the sample
  • All quantitative questionnaires are fully logic checked by Field Executives.
  • Accompanied interviews: All new & less experienced interviewers are accompanied by an experienced Field Executive to give them on Field training.
  • Strict back-checking standards: minimum 30% of each interviewers work is back checked
  • Confidentiality: Strict confidentiality for each & every Project.
  • Interviewers Undertaking: All interviewers sign an undertaking that they have been trained for field work and will abide by confidentiality protocols.
  • Proven reliability